Website Maintenance
What is website maintenance why is it important?
A website maintenance plan is an ongoing plan to maintain and support your website. Our website maintenance plan ensures optimal performance and involves all areas of your website that require ongoing support and updates. This includes regular WordPress core, theme, plugin, and security updates that will keep your website running smoothly and compatible with the latest technology and software. Your website has a lot of moving parts, and each part needs to be evaluated and maintained for consistent optimal performance.
Improves Security
Out-dated programing is an easy way for hackers to access your website.
SEO Optimization
Search engines consider a variety of factors when ranking a website including security and site speed.
Improves Speed
Out-dated websites are much slower because they are not running on the newest technology.
Decreases Issues
Outdated programing can cause conflicts on your website that can break it or even cause your website to go down.
Our Website Maintenance plans include:
The most common reason a WordPress website breaks down is outdated, incompatible plugins and themes. A single outdated or crashed plugin can render your entire website unresponsive. All Nickerson website maintenance plans include regular WordPress core, theme, plugin, and security updates. Our Tier 2, Tier 3, and Tier 4 plans include regular sever updates on Nickerson’s high-performance WordPress optimized servers.
All content and data on your website must be backed up regularly. Backups provide an essential safety net for your website just in case something goes wrong. Your website’s contents, photos, graphics, and templates will be regularly backed up so that it can be restored should the need arise.
Even the biggest websites get hacked. Once inside, hackers can deface your website and install malware that infects your user’s computers and mobile devices. Hackers use an ever-evolving toolbox of sneaky tactics to compromise your website. A hacked website not only puts your users at risk but can get your website blacklisted.
Old websites tend to get a bit sluggish. With Nickerson’s Tier 2, 3, and 4 plans our team will regularly checks for opportunities to optimize your website for peak performance. Our speed optimization regiment includes both image optimization and content delivery to ensure your website is delivered to users for an optimal user experience. Decreasing your website’s load time has the added benefit of improving your organic search engine (SEO) results.
User experience (UX) and accessibility are critical components of any conversion strategy. The Nickerson team routinely reviews and analyzes Google Search Console, Analytics and Lighthouse to pinpoint potential user experience and accessibility obstacles. Our consistent monitoring will help pinpoint issues users may be having on your website that prevents them from carrying out a specific task.
Choose Your Plan
Tier 1 – Basic
- Use of Nickerson’s WordPress optimized hosting server:
- Cloud website hosting infrastructure built on Google Cloud and Cloudflare
- Each website resides in an isolated Linux container that runs on a virtual machine in one of multiple Google Cloud Platform (GCP) data centers
- Each website is 100% private and not shared across Nickerson’s infrastructure
- LIVE website container has access to 12 CPUs and 8 GB of RAM
- SSL Certificate
- Cloudflare (Content Delivery Network)
- WordPress database optimization
- Daily on-site WordPress backup
- Monthly off-site WordPress backup
- Google Analytics & Maps
- Create automated, monthly reporting campaigns for website analytics updates
- Use of Google Maps API
- Monthly website health check
- Monthly security updates and fixes
- Monthly website backups
- Monthly WordPress core updates
- Monthly WordPress theme updates*
- Monthly WordPress plugin updates*
- Monthly malware security scan
Tier 2 – Standard
- Use of Nickerson’s WordPress optimized hosting server:
- Cloud website hosting infrastructure built on Google Cloud and Cloudflare
- Each website resides in an isolated Linux container that runs on a virtual machine in one of multiple Google Cloud Platform (GCP) data centers
- Each website is 100% private and not shared across Nickerson’s infrastructure
- LIVE website container has access to 12 CPUs and 8 GB of RAM
- SSL Certificate
- Cloudflare (Content Delivery Network)
- WordPress database optimization
- Daily on-site WordPress backup
- Monthly off-site WordPress backup
- Google Analytics & Maps
- Create automated, monthly reporting campaigns for website analytics updates
- Use of Google Maps API
- Image optimization CDN
- Monthly website health check
- Monthly security updates and fixes
- Monthly website backups
- Monthly WordPress core updates
- Monthly WordPress theme updates*
- Monthly WordPress plugin updates*
- Monthly broken link scan
- Monthly malware security scan
- Continuous plugin security monitoring
- Monthly status report developed by Nickerson
Tier 3 – Pro
- 1x emergency fixes per month**
- Use of Nickerson’s WordPress optimized hosting server:
- Cloud website hosting infrastructure built on Google Cloud and Cloudflare
- Each website resides in an isolated Linux container that runs on a virtual machine in one of multiple Google Cloud Platform (GCP) data centers
- Each website is 100% private and not shared across Nickerson’s infrastructure
- LIVE website container has access to 12 CPUs and 8 GB of RAM
- SSL Certificate
- Cloudflare (Content Delivery Network)
- WordPress database optimization
- Daily on-site WordPress backup
- Monthly off-site WordPress backup
- Google Analytics & Maps
- Create automated, monthly reporting campaigns for website analytics updates
- Use of Google Maps API
- Image optimization CDN
- Bi-monthly website health check
- Monthly WordPress core updates
- Monthly WordPress theme updates*
- Monthly WordPress plugin updates*
- Monthly browser and device testing
- Monthly security updates and fixes
- Continuous plugin security monitoring
- Bi-monthly website performance monitoring
- Bi-monthly broken link scan
- Bi-monthly malware security scan
- 120 mins of website content improvements per month (pages, page sections, content updates, front-end design modifications, images added, etc.)
- Monthly status report developed by Nickerson
Tier 4 – Advanced
- 2x emergency fixes per month**
- Use of Nickerson’s WordPress optimized hosting server:
- Cloud website hosting infrastructure built on Google Cloud and Cloudflare
- Each website resides in an isolated Linux container that runs on a virtual machine in one of multiple Google Cloud Platform (GCP) data centers
- Each website is 100% private and not shared across Nickerson’s infrastructure
- LIVE website container has access to 12 CPUs and 8 GB of RAM
- SSL Certificate
- Cloudflare (Content Delivery Network)
- WordPress database optimization
- Daily on-site WordPress backup
- Monthly off-site WordPress backup
- Google Analytics & Maps
- Create automated, monthly reporting campaigns for website analytics updates
- Use of Google Maps API
- Image optimization CDN
- Weekly website health check
- Monthly WordPress core updates
- Monthly WordPress theme updates*
- Monthly WordPress plugin updates*
- Monthly security updates and fixes
- Bi-weekly browser and device testing
- Continuous plugin security monitoring
- Weekly website performance monitoring
- Weekly broken link scan
- Weekly malware security scan
- Monthly user experience review (on-page UX, accessibility, etc.)
- Monthly analysis of Google Search Console and Analytics
- 180 mins of website content improvements per month (pages, page sections, content updates, front-end design modifications, images added, etc.)
- Monthly status report developed by Nickerson
*Payment for plugins and theme is not included in monthly maintenance
**Emergency fixes beyond the number of fixes outlined in the monthly maintenance plan selected will be billed at the emergency website fixes hourly rate.
Ad Hoc Website Updates
If not on a monthly maintenance plan, all ad hoc website updates and maintenance are set at an hourly rate. Estimated hour ranges will be provided prior to commencing website updates. Ranges are subject to change.
Website Hosting
Nickerson will host your website and Google Analytics platform.
- Use of Nickerson’s WordPress optimized hosting server:
- Cloud website hosting infrastructure built on Google Cloud and Cloudflare
- Each website resides in an isolated Linux container that runs on a virtual machine in one of multiple Google Cloud Platform (GCP) data centers
- Each website is 100% private and not shared across Nickerson’s infrastructure
- LIVE website container has access to 12 CPUs and 8 GB of RAM
- SSL Certificate
- Cloudflare (Content Delivery Network)
- WordPress database optimization
- Daily on-site WordPress backup
- Monthly off-site WordPress backup
- Google Analytics & Maps
- Create automated, monthly reporting campaigns for website analytics updates
- Use of Google Maps API
Content Updates
Examples of website content updates include:
- Updates to News and Media section
- Updates to Blog section
- Uploading new PDFs
- Changing imagery
- New additions to website (pages, page sections, content updates, front-end design modifications)
Maintenance Updates
Examples of website content updates include:
- Monthly website health check
- Monthly website backups
- Monthly WordPress update
- Monthly WordPress Plugin updates
Emergency Fix
Emergency Fix for any single WordPress issue*
- Rapid identification and fixing of your WordPress issue